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Feedback from people we have helped

We're obsessed with customer service at European Consumer Claims and we're always delighted to receive "thank you" letters and feedback from the people we help.

To find out your options for releasing yourself from your own Timeshare problems and potentially recovering money, please complete the form now.

"Great result Diamond ownership/points relinquished after approximately 16 weeks. A great weight lifted from our shoulders as now being retired we could not afford this years Management fees."

MR & MRS W - Orange Lake

"The service was excellent, we were kept informed regarding the status of the case every step of the way.  Very helpful and knowledgeable if we needed to contact them.  Extremely prompt with their responses to any queries.  100% satisfied with every part of the service including the outcome.  We would definitely recommend anyone to contact them to relinquish their timeshare agreements."

MR & MRS C - White Sands Club

"I must admit to being sceptical after previously trying to get out of my timeshare contract myself. It was the best decision I made to use this professional service as I am now free from what I considered a very difficult timeshare contract. I can honestly say I am over the moon with the service provided and the helpful manner of all the staff involved. From the day I started I was treated with honest feedback and integrity from the staff. I would have absolutely no hesitation in recommending this service to timeshare owners who wish to be free of their contracts."

MR & MRS H - Airtours Beach Club

"We would like to thank you for the relinquishing of our membership with Diamond Resorts and resolving this matter on our behalf. As we were kept informed during the process, we know that the legal department have put a lot of effort into dealing with our case and have succeeded to surrender our membership. We are so very relieved to know that we will no longer be put through any further stress and anxiety - all of which has taken a great toll on our lives and our health."

MR & MRS T - Diamond Resorts

Now please call us on 0800 6101 512 or complete short enquiry form and take your first step on the way to freedom from Timeshare... before you know it, you could be writing your own recommendation for us!

Latest News

Client Win Against Royal Park Albatros

Published March 16, 2018

M1 Legal have succeeded once again in gaining a payout for another very happy ECC client...!

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Latest Ruling Against Club La Costa

Published March 7, 2018

Last week, our legal team at M1 Legal secured another victory against Club La Costa...

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Royal Park Albatross Pay Out Again

Published February 21, 2018

Another Royal Park Albatross contract has been declared null and void for one of our clients!

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Latest Victory Against CLC

Published February 20, 2018

Today saw another former CLC owner have their contract declared null and void by the court...

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Cash in for Salina Wharf Owners

Published Februay 6, 2018

So far this week, our legal team has successfully claimed back almost £8,000 on behalf...

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ECC featured on newbusiness.co.uk

Published January 23, 2018

Read press coverage from 20th January mentioning two of our recent court victories!!

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Victory for Ex Salina Wharf Owner

Published January 17, 2018

And we are on a roll! This week our legal partners succeeded in claiming back money on behalf of another client...

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Payout from Heritage Club

Published December 6, 2017

This week a client received news from our office that they have been awarded a fantastic 27,750 GBP. Their timeshare provider, Marriott Heritage Club, was in breach of contract due to a failed trade-in...

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Client Win Againts Airtours Beach Club

Published November 24, 2017

Our clients, received a cheque this week to the value of 20,000EUR thanks to an out of court settlement. The payout from their resort Anfinpan Airtours Beach Club was due to their contract being signed in perpetuity and also because the resort had taken a deposit payment during the cooling-off period. Congratulations to our legal partners at M1 Legal and our client for such a successful win!

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Two more Salina Wharf Claims

Published November 10 2017

And including the other one from a few days ago we have a total of 3 winning claims this week for Salina Wharf owners!...

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Two CLC Wins in One Week

Published November 10, 2017

Our legal team has won its second case this week against Continental Resort Services SLU (Club La Costa ) on behalf of more happy clients!...

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Victory Against CLC for our client

Published November 7, 2017

Our legal partners at M1 Legal were victorious again yesterday against Continental Resorts SLU ( Club La Costa). The contract was declared null and void and our client was awarded 35,925 GBP plus 13,584 GBP (double of the advanced payment)...

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Success for our Salina Wharf client

Published November 7, 2017

Another pay out to a Salina Wharf owner! This time, Lloyds Bank paid out 4,066.00 GBP to our client. Well done to M1 Legal!

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ANOTHER WIN AGAINST ANFI

Published November 6, 2017

The ANFI group is paying out yet again to another one of our clients!

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SPANISH SUPREME COURT RULING AGAINST ANFI RESORTS

Published October 25, 2017

We are pleased to announce to you that yesterday evening we received the Judgment for Ayres v. Anfi Sales S.L & Anfi Resorts S.L. from our legal partners at M1 Legal.

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Another Salina Wharf Successful Claim

Published October 18, 2017

Due to breach of contract, our client was awarded £3,600 by Yorkshire Bank.

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Spanish Court Victory Against Royal Park Albatros

Published October 9, 2017

We are pleased to announce another victory in the Spanish courts, this time the case was against Explotacion Hotelera P.A. S.A. the company behind Royal Park Albatros.

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Victory Against CLC

Published October 2, 2017

Club la Costa is paying out once again after our legal team won another case on behalf of our client

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Dyserth Falls win

Published September 14, 2017

Following the closure of Dyserth falls, M1 Legal filed a claim against the resort on behalf of its clients. This was initially rejected last year on the grounds of insufficient evidence. However, further evidence was sought and due to a new piece being submitted, the bank has finally agreed to a payout of £5,880 to the client.

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TATOC is in Administration

Published May 03, 2017

Today we were informed that TATOC the “Timeshare Association for Timeshare Owners and Committees” which according to their own website claims to be “the largest consumer-representative body for timeshare owners in Europe” has gone into Administration.

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Exclusive Club - Malta

Published November 09, 2016

We are pleased to report a successful win on a claim for one of our clients against Exclusive Club in Malta. Our client was misrepresented at the point of sale and the result of the claim was...

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Madeira Regency Palace - Portugal

Published November 09, 2016

We have achieved another successful claim against Madeira Regency Palace. Due to the closure of the Resort, we were able to claim back the cost of our client’s timeshare...

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MacDonald Jurisdiction Victory

Published October 31, 2016

Our Legal Team recently won a dispute over the jurisdiction of a timeshare contract. The contract in question had a clause in the adjoining appendix notes to the contract, which stated that...

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Silverpoint Claim

Published October 31, 2016

Our Legal Team enjoyed another success recently against Silverpoint Resorts. Our client was actually sold shares in a company for which he should have gone to a Notary Public as required when...

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Alia Club Resort – Legal Relinquishment

Published October 31, 2016

Our Legal Team had a relinquishment success recently when a Resort in Greece refused to take back the timeshare week of one of our clients. Thanks to the pressure applied by our lawyers who pointed out the bad practices of the Resort and...

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Successful Against FNTC Solana Club

Published October 28, 2016

We are happy to announce a success against FNTC Solana Club, with Halifax awarding a full refund to our client plus...

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Claim Negotiations – Madeira Regency Palace.

Published October 31, 2016

We are currently negotiating with a lending company to help one of our clients win the maximum pay out possible for the Breach of Contract he suffered when his timeshare resort closed...

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VICTORY AGAINST H10 PREMIUM VACATIONS

Published June 30, 2016

We are pleased to report that we have just assisted one of our clients to secure a settlement in relation to their timeshare purchase with H10 Premium Vacations.

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Successful claim against Macdonald Resorts

Published April 27, 2016

We submitted a claim in the Spanish Court against Macdonald Resorts Spain S.A. Leila Playa Club for the nullity of the purchase contracts signed in 2003 and 2008 on the grounds of breach of the Spanish Timeshare Law 42/1998, as the Resort did not comply with their statutory duties of...

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